Divine Dents – Frequently Asked Questions (FAQ)

(Paintless Dent Repair • Hail Damage • Windshield Services • Mobile & In-Shop Service)

Paintless Dent Repair (PDR)

What is Paintless Dent Repair?

Paintless Dent Repair (PDR) is a non-invasive repair technique that removes dents, dings, and hail damage without sanding, fillers, or repainting. This keeps your original factory finish intact, which protects your vehicle’s value.

What types of dents can PDR fix?

We repair:

• Hail damage

• Door dings

• Small to medium dents

• Creases (depending on depth and access)

• Motorcycle tanks and fenders

• Minor collision dents (case-by-case)

Are there dents PDR cannot fix?

Yes. Very sharp dents, torn metal, cracked paint, or damage on extreme edges may not qualify. If PDR isn’t the best option, we’ll guide you toward a conventional repair or our partnered body shop.

Hail Damage Repair

How do I start a hail damage repair with Divine Dents?

You can begin by clicking Start Your Repair Plan on our website. We’ll review your photos/video, help you with the insurance process, and schedule your repair.

Do you work with insurance companies?

Yes — all insurance companies.
We help you:

• File the claim

• Send proper photos/video

• Guide adjusters if needed

• Ensure your estimate is written correctly

Do I have to use the shop the insurance recommends?

No. Texas law allows you to choose your repair shop. Divine Dents works for you, not the insurance company.

How long does hail repair take?

Most hail repairs take 1–5 days depending on severity. We always give updates so you know exactly where your vehicle stands.

Windshield Chip Repair & Replacement

Do you repair rock chips and cracks?

Yes. We fix most windshield chips and small cracks before they spread.

Do you replace full windshields?

Yes. When replacement is necessary, we offer OEM-grade installations and handle insurance claims.

Mobile Service & Shop Location

Do you offer mobile service?

Yes — mobile service is available for qualifying repairs.
Larger dents or hail sometimes require in-shop work for best results.

Where is your shop located?

We now have a fixed location in North Dallas / Aubrey area.9053 Ike Byrom Rd. Aubrey TX. 76227

Costs, Estimates & Payment

How much does PDR cost?

Pricing depends on size, depth, and location of the dent.
Small repairs often range from $150–$350, while hail repairs are usually insurance-covered.

Do you offer free estimates?

We offer included estimates once repair authorization is given.
Without authorization:

• Hail Estimate Fee: $500 (credited back if you choose us)

• Standard Estimate Fee: 20% of repair cost (credited back if you choose us)

(This reflects the policy you set.)

What forms of payment do you accept?

Cash, card, insurance payments, and invoice billing for fleet clients.

Rental Cars / Loaner Vehicles

Do you offer rental vehicles?

Yes. Divine Rides provides clean, well-maintained rental vehicles for hail and major repairs. Pickup and delivery available.

Repair Process

How do I submit photos or videos of my damage?

We prefer video taken:

• 4 feet away

• Eye-level with the damage

• Slow pan from far right to far left

• Good lighting (avoid direct sunlight)

How long will my repair take?

Small dents: 1–2 hours
Larger dents: 1-2 days
Hail damage: 1–5 days

Quality & Warranty

Do you offer a warranty?

Absolutely. All PDR repairs include a lifetime warranty on the workmanship for as long as you own the vehicle.

Will the dent come back later?

No. Once repaired correctly with PDR, the dent is permanently removed.

Scheduling

How do I schedule a repair?

You can:

• Click Start Your Repair Plan on our website

• Call or text

• Visit the shop (appointment preferred)

Do I need an appointment?

Walk-ins are welcome but call first, but appointments ensure faster service.

Fleet, Dealership & Body Shop Services

Do you work with dealerships and body shops?

Yes — we offer wholesale pricing, overflow support, and sublet hail repairs.

Do you repair fleets and contractor vehicles?

Yes, including:

• Work trucks

• Service vans

• Government vehicles

• Sales fleets

Mobile Area Coverage

What areas do you serve?

We cover:

• Aubrey

• Frisco

• Little Elm

• Denton

• Prosper

• McKinney

• Dallas
  …and surrounding DFW cities.
  We also travel for catastrophe hail events.